Returns & Exchanges
At EDGE, we are committed to your satisfaction and offer a seamless 30-day return window for all products in their original, unused condition. Whether you need a different size or a full refund, our streamlined process ensures your experience remains effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original state.
- 3.Affix Shipping Label
Download and print the prepaid shipping label provided via email, then attach it firmly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.